MISSION, VISION ET VALEURS

MISSION, VISION ET VALEURS
Découvrez ce qui nous définit

NOTRE MISSION, NOTRE VISION ET NOS VALEURS
sont présentes dans tout ce que nous faisons et nous définissent en tant qu’organisation. Elles expliquent la manière dont nous travaillons et la raison pour laquelle nous le faisons.

1. NOTRE MISSION

Offrir un excellent service de transport et une expérience unique aux visiteurs de Montserrat, grâce à un bon accueil et à un service de qualité, sachant que la sécurité et la relation avec le client sont les principaux axes de notre entreprise.

2. NOTRE VISION

Nous souhaitons devenir le principal axe d’accès à Montserrat, durable et respectueux de l’environnement et des personnes.

3. NOS VALEURS

PRUDENCE – Comprendre une situation, en en prévoyant les conséquences, en prenant la bonne décision de manière raisonnée, dans les temps et sous la forme appropriée.

RESPECT – Faire attention à la manière de traiter les personnes et les institutions.

HUMILITÉ – Reconnaître ses propres défauts et erreurs. Savoir nous mettre à la place d’autres personnes en faisant preuve d’empathie, pour les aider.

GÉNEROSITÉ – Faire passer devant notre propre bénéfice celui des autres, en faisant preuve de tolérance, de compréhension et d’empathie.

AUSTÉRITÉ – Fuir du consumérisme et des dépenses superflues. Créer de la valeur à partir de l’optimisation des ressources, de manière équilibrée.

LOYAUTÉ – Nous engager envers l’entreprise et l’institution de Montserrat.

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