FAQ

Avez-vous des questions sur notre service?
Nous répondons aux questions les plus fréquentes.

Questions fréquentes

Oui. Vous pouvez réserver votre billet en choisissant le jour de la visite. Lorsque vous arrivez dans les installations, l’accès à l’Aeri se fait selon le principe du premier arrivé, premier servi. Vous pouvez vous rendre directement en zone d’attente sans passer par la billetterie.

Oui, vous pouvez acheter comme toujours les billets dans les stations. Notre personnel de guichet sera enchanté de vous servir.

Les cabines partent environ toutes les 15′, et le trajet dure 5′.

Oui. Si vous venez en voiture vous pouvez accéder par le pont sur la rivière Llobregat au parking intérieur, s’il reste de la place. Les autobus et les camping-cars disposent d’un parking extérieur.

La dernière cabine sens descendant part rapidement à l’heure de fermeture du service selon la saison. Par exemple, si l’heure de fermeture est indiquée à 18h15, la dernière cabine dans le sens descendant part à 18h15. La dernière cabine sens ascendant part 15′ avant l’heure de fermeture du Aeri. Par exemple, si l’heure de fermeture est indiquée à 18h15, la dernière cabine dans le sens ascendant part à 18h00.

Il est recommandé d’acheter les billets 15 minutes avant l’heure de fermeture, au minimum.

Oui, s’ils portent une muselière et sont tenus en laisse.
Non, les installations ne sont pas adaptées. Nous y travaillons actuellement pour trouver une solution.

Oui, mais nous vous remercions de les plier pour éviter de gêner les autres passagers. Nous vous informons que l’Aeri n’est pas adapté et que vous devez donc monter ou descendre des escaliers.

Oui, en haut et en bas, et également par le biais de la plateforme en ligne que vous trouverez sur ce site Internet.
Nous proposons des tarifs spéciaux pour les groupes de plus de 20 personnes.
Vous pouvez nous contacter par le formulaire de contact. Si vous avez des questions, veuillez nous contacter au numéro de téléphone 93 835 00 05 ou par courrier électronique sur info@aeridemontserrat.com

Technical cookies are strictly necessary for our website to work and you can navigate through it. These types of cookies are those that, for example, allow us to identify you, give you access to certain restricted parts of the page if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, your authorization not being necessary in this regard. Through the configuration of your browser, you can block or alert the presence of this type of cookies, although such blocking will affect the proper functioning of the different functionalities of our website.


The analysis cookies allow us to study the navigation of the users of our website in general (for example, which sections of the page are the most visited, which services are used most and if they work correctly, etc.). From the statistical information on navigation on our website, we can improve both the operation of the page itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. By activating them you will contribute to this continuous improvement. You can enable or disable these cookies by checking the corresponding box, being disabled by default.


Functionality cookies allow us to remember your preferences, to personalize certain characteristics and general options of our website, every time you access it (for example, the language in which the information is presented to you, the sections marked as favorites, your browser type, etc.) Therefore, this type of cookies does not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and the customization of it based on your preferences (for example, by presenting the information in the language that you have chosen in previous occasions), which will contribute to the ease, usability and comfort of our page during your navigation. You can enable or disable these cookies by checking the corresponding box, being disabled by default.


Advertising cookies allow us to manage the advertising spaces included in our website based on criteria such as the content shown or the frequency in which the ads are displayed. For example, if you have been shown the same ad several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookies, the advertising shown on our website will be more useful and diverse, and less repetitive. You can enable or disable these cookies by checking the corresponding box, being disabled by default.


Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best suits your personal tastes and interests. To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you. You can enable or disable these cookies by checking the corresponding box, being disabled by default.
To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

SAVE

We use our own and thirdparty cookies to analyze our services. If you consent to its installation, click on "Accept Cookies", or you can also set your preferences by pressing "Cookie settings". More information in our "Cookies Policy".